Informatica PWX Logger configured on SAP ERP USROTC QA running on server AWSDLCNVAL000Q down due to write intent issue
Hi @Chepuri, Avinash [GTSUS NON-J&J], 
 
The logger is now up and running fine. Kindly proceed with releasing the archives. 
 
Thanks & Regards, 
Divya Govindharapu 
JJT TS Integrations Platform Team 
Contact:+918523062263 
E-mail: dgovind1@its.jnj.com  
Please submit all your service requests/Incidents to ServiceNow queues BI-INFORMATICA for Informatica and BI-TALEND for Talend, Please do refer to Service guides, Developer guides, Playbooks, Compliance docs and Self-help articles for Informatica and Talend before placing a request. We support only TS Owned Informatica, BDM, CDC and Talend platforms, any Informatica MDM, dedicated Informatica and Talend platforms not owned by TS is out-of-scope. 
You can reach out to Distribution List DL-ITS-APPS-BI-T1-INFA for Informatica and DL-ITS-TALEND for Talend, please ensure you quote the service request/Incident number in the subject line for faster response. We cannot gaurantee a response for email/IM without a valid service request.  
Feel refer to the operational calendar for planned maintanence windows, upgrades, change freeze windows, etc. 
 
From: Chepuri, Avinash [GTSUS NON-J&J] <AChepur2@ITS.JNJ.com>  
Sent: Friday, June 12, 2026 8:36 PM 
To: Sayyed, Ejaaz [GTSUS NON-J&J] <ESayyed@ITS.JNJ.com>; Govindharapu, Divya [GTSUS NON-J&J] <DGovind1@ITS.JNJ.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Cc: DL-ITS-APPS-BI-T1-INFA <DL-NCSUS-APPS-BI-T1-INFA@ITS.JNJ.COM>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Subject: RE: SAP ERP USROTC QA running on server AWSDLCNVAL000Q with the component logger is not running @ timestamp 12-Jun-2026 10:00:19 EST 
 
Hello @Sayyed, Ejaaz [GTSUS NON-J&J]/team, 
 
The logger for SAP ERP USROTC QA (MY2) running on server AWSDLCNVAL000Q has been successfully brought up. At your convenience, please check and confirm that everything is functioning as expected so we can proceed with the archive release.  
 
 
Thanks & Regards, 
-------------------------------- 
Avinash Chepuri 
SAP Basis Managed Services (NA1) 
Johnson & Johnson | ITS 
Team DL : DL-JNJNA-TS-BASIS-Support-NA1  
 
 
 
From: Sayyed, Ejaaz [GTSUS NON-J&J] <ESayyed@ITS.JNJ.com>  
Sent: Friday, June 12, 2026 7:50 PM 
To: Chepuri, Avinash [GTSUS NON-J&J] <AChepur2@ITS.JNJ.com>; Govindharapu, Divya [GTSUS NON-J&J] <DGovind1@ITS.JNJ.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Cc: DL-ITS-APPS-BI-T1-INFA <DL-NCSUS-APPS-BI-T1-INFA@ITS.JNJ.COM>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Subject: RE: SAP ERP USROTC QA running on server AWSDLCNVAL000Q with the component logger is not running @ timestamp 12-Jun-2026 10:00:19 EST 
 
++INC#: INC000032243978 
 
Thanks & Regards, 
Ejaaz Sayyed 
JJT TS Integrations Platform Team 
Mobile: +91 9324287161 
E-mail: ESayyed@its.jnj.com 
Please submit all your service requests/Incidents to ServiceNow queues BI-INFORMATICA for Informatica and BI-TALEND for Talend, Please do refer to Service guides, Developer guides, Playbooks, Compliance docs and Self-help articles for Informatica and Talend before placing a request. We support only TS Owned Informatica, BDM, CDC and Talend platforms, any Informatica MDM, dedicated Informatica and Talend platforms not owned by TS is out-of-scope. 
You can reach out to Distribution List DL-ITS-APPS-BI-T1-INFA for Informatica and DL-ITS-TALEND for Talend, please ensure you quote the service request/Incident number in the subject line for faster response. We cannot guarantee a response for email/IM without a valid service request. 
Feel free to refer to the operational calendar for planned maintenance windows, upgrades, change freeze windows, etc. 
  
From: Chepuri, Avinash [GTSUS NON-J&J] <AChepur2@ITS.JNJ.com>  
Sent: Friday, June 12, 2026 7:41 PM 
To: Govindharapu, Divya [GTSUS NON-J&J] <DGovind1@ITS.JNJ.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Cc: DL-ITS-APPS-BI-T1-INFA <DL-NCSUS-APPS-BI-T1-INFA@ITS.JNJ.COM>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Subject: RE: SAP ERP USROTC QA running on server AWSDLCNVAL000Q with the component logger is not running @ timestamp 12-Jun-2026 10:00:19 EST 
 
Hi @Govindharapu, Divya [GTSUS NON-J&J], 
 
This is acknowledged. 
 
Thanks & Regards, 
-------------------------------- 
Avinash Chepuri 
SAP Basis Managed Services (NA1) 
Johnson & Johnson | ITS 
Team DL : DL-JNJNA-TS-BASIS-Support-NA1  
 
 
 
From: Govindharapu, Divya [GTSUS NON-J&J] <DGovind1@ITS.JNJ.com>  
Sent: Friday, June 12, 2026 7:36 PM 
To: DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Cc: DL-ITS-APPS-BI-T1-INFA <DL-NCSUS-APPS-BI-T1-INFA@ITS.JNJ.COM>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Subject: RE: SAP ERP USROTC QA running on server AWSDLCNVAL000Q with the component logger is not running @ timestamp 12-Jun-2026 10:00:19 EST 
 
Hi @DL-JNJNA-TS-BASIS-Support-NA1, 
 
Logger streaming the CDC data from SAP ERP USROTC QA running on server AWSDLCNVAL000Q has gone down due to write intent issues while updating the CDCT files on the EFS mount. Kindly keep the archives on hold and help bring up the logger by warm start. 
 
Error:  
 
260612 094136 LNX64 3 PWX-33289 Condense: Condense completed. Total Records=4, 
                      Inserts=0, Updates=2,Deletes=0, UOWs =2 
260612 094136 LNX64 3 PWX-03504 DBAPI SEQ Filename 
                      "/informatica/pwx_install/capture/CDCT_PWXCDC" Write 
                      error 006b:Record is locked in 00:unknown call on 
                      00:unknown file code. Recno:2026, length:416. 
260612 094136 LNX64 3 PWX-00274 DBAPI Error. DB_UPDATE failed for file 
                      /informatica/pwx_install/capture/CDCT_PWXCDC. 
260612 094136 LNX64 3 PWX-36942 Operation <UPDATE> failed for CDCT object type 
                      <FILE> with key 
                      <04|20260318071020000000|0000|2606120938001> 
260612 094136 LNX64 3 PWX-36940 Closed file 
 
 
 
Thanks & Regards, 
Divya Govindharapu 
JJT TS Integrations Platform Team 
Contact:+918523062263 
E-mail: dgovind1@its.jnj.com  
Please submit all your service requests/Incidents to ServiceNow queues BI-INFORMATICA for Informatica and BI-TALEND for Talend, Please do refer to Service guides, Developer guides, Playbooks, Compliance docs and Self-help articles for Informatica and Talend before placing a request. We support only TS Owned Informatica, BDM, CDC and Talend platforms, any Informatica MDM, dedicated Informatica and Talend platforms not owned by TS is out-of-scope. 
You can reach out to Distribution List DL-ITS-APPS-BI-T1-INFA for Informatica and DL-ITS-TALEND for Talend, please ensure you quote the service request/Incident number in the subject line for faster response. We cannot gaurantee a response for email/IM without a valid service request.  
Feel refer to the operational calendar for planned maintanence windows, upgrades, change freeze windows, etc. 
 
From: TS Data Integration Platform Automations <sa-diq-s@ITSUSRALSP07384.jnj.com>  
Sent: Friday, June 12, 2026 7:30 PM 
To: DL-NCSUS-GTS-INFA-EDG@ITS.JNJ.com; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Cc: DL-ITS-APPS-BI-T1-INFA <DL-NCSUS-APPS-BI-T1-INFA@ITS.JNJ.COM> 
Subject: SAP ERP USROTC QA running on server AWSDLCNVAL000Q with the component logger is not running @ timestamp 12-Jun-2026 10:00:19 EST 
 
JJT TS Integrations Platform Team 
INFORMATICA CDC Monitoring 
SAP ERP USROTC QA running on server AWSDLCNVAL000Q with the component logger is not running @ timestamp 12-Jun-2026 10:00:19 EST 
PowerExchange ERP:	SAP ERP USROTC QA 
PWX ERP Server:	AWSDLCNVAL000Q 
PWX ERP DB:	MY2 
PWX ERP DL:	DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com 
 
ERP Assignment Group:	SAP L1 
ERP Region:	NA_NON_PROD 
Logger Status:	Logger Not Running 
Listener Status:	Listener Running 
 
 
Report generated at: 12-Jun-2026 10:00:19 EST  
JJT TS Integrations Platform Team  
 
 
 
