SAP Form not filling in / scrolling correctly 
Hi @Tan, Elaine [ETHUS], 
 
Your autoreply indicates you will be available from 5 January 2026. We are therefore temporarily closing this incident. If the problem remains after your return, please open a new incident still facing the issue. 
 
Thanks & Regards, 
-------------------------------- 
Avinash Chepuri 
SAP Basis Managed Services (NA1) 
Johnson & Johnson | ITS 
Team DL : DL-JNJNA-TS-BASIS-Support-NA1  
 
 
 
From: Sharma, Neha [JJCUS NON-J&J] <NSharm70@ITS.JNJ.com>  
Sent: Monday, December 22, 2025 11:10 AM 
To: Chepuri, Avinash [GTSUS NON-J&J] <AChepur2@ITS.JNJ.com>; Tan, Elaine [ETHUS] <YTan32@ITS.JNJ.com> 
Cc: IT Service Desk <jnjprod@service-now.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Subject: RE: INC000031533910: Has been assigned to you - SAP Form not filling in / scrolling correctly 
 
Hello @Tan, Elaine [ETHUS], 
 
Can you please update on this. 
 
 
Neha Sharma  
Basis Managed Services. 
Email : nsharm70@its.jnj.com 
Basis Hotline : +91 9819965863 | +91 8879784132 
Cell No : 7506730607 
 
 
 
From: Chepuri, Avinash [GTSUS NON-J&J] <AChepur2@ITS.JNJ.com>  
Sent: Friday, December 19, 2025 3:03 PM 
To: Tan, Elaine [ETHUS] <YTan32@ITS.JNJ.com> 
Cc: IT Service Desk <jnjprod@service-now.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Subject: RE: INC000031533910: Has been assigned to you - SAP Form not filling in / scrolling correctly 
 
Hi @Tan, Elaine [ETHUS], 
 
We have received the incident. Could you please provide brief details of the issue along with screenshots, and let us know your available times to connect? 
 
Thanks & Regards, 
-------------------------------- 
Avinash Chepuri 
SAP Basis Managed Services (NA1) 
Johnson & Johnson | ITS 
Team DL : DL-JNJNA-TS-BASIS-Support-NA1  
 
 
 
From: IT Service Desk <jnjprod@service-now.com>  
Sent: Friday, December 19, 2025 10:46 AM 
To: Chepuri, Avinash [GTSUS NON-J&J] <AChepur2@ITS.JNJ.com> 
Subject: INC000031533910: Has been assigned to you - SAP Form not filling in / scrolling correctly 
 
Johnson & Johnson Technology 
 
  
 
 
 
 
 
 
Priority 4 Incident has been assigned to you 
Priority 4 Incident has been assigned to you 
 
Incident	INC000031533910 
 
Short Description	SAP Form not filling in / scrolling correctly  
Priority	Priority 4 
Description	 
Assigned Group	SAP L1 
Configuration Item	RAD ERP-IS-ECC-PROD-EHP 
Caller	Yixin Tan (155013121) 
Caller Location	5490 Great America Pkwy 
Caller City	Santa Clara 
Caller Region	NA 
 
 
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