General slowness and especially when open SAP PR1 (Order Screen).
Issue Summary: 
User reported general slowness, especially when opening the Order Screen in SAP PR1. 
 
Investigation: 
 
	•	SAP BASIS team connected with the user and performed initial analysis. 
	•	SAP PR1 system performance was verified to be stable. Direct SAP GUI login from the BASIS team's end was working without any delay. 
	•	The delay was observed to be occurring before SAP Logon launch, ruling out any SAP application or system-side issue. 
 
Root Cause: 
 
Issue is not SAP-related. The slowness is related to laptop performance specifically outdated Windows updates, outdated drivers, and overall degraded hardware performance. Local IT (Adam) confirmed that multiple users with older laptops are facing the same issue. 
 
Action Taken: 
 
	•	incident INC000032120911 reviewed and confirmed ,no SAP-side action pending. 
 
Resolution: 
Ticket is closed as No SAP Action Required. 