The Beacon page shon "400 Bad Request". Please refer to the screenshot. Could you please help to check?
Hi Avinash, 
 
Thank you for the mail. 
URL is working fine now. The ticket can be closed. Thank you. 
 
Best Regards,  
Angela Kuo 
 
From: Chepuri, Avinash [GTSUS NON-J&J] <AChepur2@ITS.JNJ.com>  
Sent: Monday, March 23, 2026 4:19 PM 
To: Kuo, Angela [JRDCN Non-J&J] <AKuo7@ITS.JNJ.com> 
Cc: IT Service Desk <jnjprod@service-now.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Subject: RE: INC000031910119 : A comment has been added to a ticket assigned to you - The Beacon page shon "400 Bad Request". Please refer to the screenshot. Could you please help to check? 
 
Hi @Kuo, Angela [JRDCN Non-J&J], 
 
We have received subject incident. The URL is working fine please check and confirm still you're facing the Issue? 
 
  
 
 
Thanks & Regards, 
-------------------------------- 
Avinash Chepuri 
SAP Basis Managed Services (NA1) 
Johnson & Johnson | ITS 
Team DL : DL-JNJNA-TS-BASIS-Support-NA1  
 
 
 
From: IT Service Desk <jnjprod@service-now.com>  
Sent: Friday, March 20, 2026 8:11 AM 
To: Chepuri, Avinash [GTSUS NON-J&J] <AChepur2@ITS.JNJ.com> 
Subject: INC000031910119 : A comment has been added to a ticket assigned to you - The Beacon page shon "400 Bad Request". Please refer to the screenshot. Could you please help to check? 
 
Johnson & Johnson Technology 
 
  
 
 
 
 
 
 
A comment has been added to a ticket assigned to you 
The following comments have been added to the following ticket assigned to you: 
________________________________________ 
2026-03-19 22:41:13 EDT - Suryaprakash D (702451482) Customer notes (external) 
Thank you for sharing your concern. 
Please schedule a meeting with DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> at your earliest convenience for connect with support team 
 
Incident	INC000031910119 
 
Short Description	The Beacon page shon "400 Bad Request". Please refer to the screenshot. Could you please help to check? 
Priority	Priority 3 
Description	The Beacon page shon "400 Bad Request". Please refer to the screenshot.  
Could you please help to check? 
Assigned Group	SAP L1 
Configuration Item	HTTPS://BEACONBO.JNJ.COM/STARTPAGE 
Caller	Angela Kuo (637015645) 
Caller Location	Taiwan - Remote 
Caller City	 
Caller Region	ASPAC 
 
 
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