Control-M: 23_EUQ - Event: JOB NOT OK App: JANSSENONE-IS-EWM-QA-QJE Job: HANA-DB-CLEAN Folder: 9EUQA23_JON-DATABASE-EWM
1. Detailed Description of the Issue -Control-M: 23_EUQ - Event: JOB NOT OK App: JANSSENONE-IS-EWM-QA-QJE Job: HANA-DB-CLEAN Folder: 9EUQA23_JON-DATABASE-EWM 
2.  GXP Impact – No GxP impact identified. The application was verified to be accessible and functioning correctly. 
3. Actions Taken – working with INC000032307138. 
4. Root Cause –  HANA cleanup user is locked  
5. Workaround – Working with security team to reset password and set it to non expiry and waiting for FFID approval  
6. Solution – once user is unlocked Cleanup job will run as expected   
7. Customer Feedback – NA 
8. Change Reference –