DATABASE:AWSDOXSGPL0002.JNJ.COM        : STATUS: Failed to connect to database instance: Failed to connect: java.sql.SQLRecoverableException: IO Error: Got minu
This incident has been generated during the OS patching activity mentioned below. 
CHG000011369371 | SAP-RUN-NA-SAP ILM-IS-ECC-PROD-R3T | B3T | RPT |BPT|R4T|B4T : PROD OS patching with RISE automation 
 
The alert has been cleared for the incident already. 
 
[monora@AWSDOXSGPL0002 ~]$ cd /oem/agent13c/agent_13.5.0.0.0/bin 
[monora@AWSDOXSGPL0002 bin]$ ./emctl status agent 
Oracle Enterprise Manager Cloud Control 13c Release 5   
Copyright (c) 1996, 2021 Oracle Corporation.  All rights reserved. 
--------------------------------------------------------------- 
Agent Version          : 13.5.0.0.0 
OMS Version            : 13.5.0.0.0 
Protocol Version       : 12.1.0.1.0 
Agent Home             : /oem/agent13c/agent_inst 
Agent Log Directory    : /oem/agent13c/agent_inst/sysman/log 
Agent Binaries         : /oem/agent13c/agent_13.5.0.0.0 
Core JAR Location      : /oem/agent13c/agent_13.5.0.0.0/jlib 
Agent Process ID       : 5953 
Parent Process ID      : 4392 
Agent URL              : https://AWSDOXSGPL0002.JNJ.COM:3872/emd/main/ 
Local Agent URL in NAT : https://AWSDOXSGPL0002.JNJ.COM:3872/emd/main/ 
Repository URL         : https://oem-prod.jnj.com:1159/empbs/upload 
Started at             : 2026-02-28 17:37:50 
Started by user        : monora 
Operating System       : Linux version 4.18.0-553.89.1.el8_10.x86_64 (amd64) 
Number of Targets      : 6 
Last Reload            : (none) 
Last successful upload                       : 2026-03-03 21:03:07 
Last attempted upload                        : 2026-03-03 21:03:07 
Total Megabytes of XML files uploaded so far : 3.16 
Number of XML files pending upload           : 0 
Size of XML files pending upload(MB)         : 0 
Available disk space on upload filesystem    : 84.59% 
Collection Status                            : Collections enabled 
Heartbeat Status                             : Ok 
Last attempted heartbeat to OMS              : 2026-03-03 21:07:13 
Last successful heartbeat to OMS             : 2026-03-03 21:07:13 
Next scheduled heartbeat to OMS              : 2026-03-03 21:08:14 
 
--------------------------------------------------------------- 
Agent is Running and Ready 
[monora@AWSDOXSGPL0002 bin]$ date 
Wed Mar  4 00:07:45 AEDT 2026