ABAP System not available
1 . Detailed description of the Issue: Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT', communication rc: CM_RESOURCE_FAILURE_RETRY (cmRc=27). 
2. GXP impact : No 
3. Actions taken: Confirmed that the ticket was generated outside supported hours. 
4. Root cause: BIX  is an on?demand system available at 07:30 CET - 18:00 CET  Thursday.. 
Ticket was generated at 18:21:52 CET which was outside the defined system availability window  
5. Workaround: NA 
6. Solution: NA 
7. Customer feedback : NA 
8. Change reference: NA