ABAP System not available
1. Detailed Description of the Issue 
The ABAP system (BIX) was reported as not available to users. Login attempts failed as the system was not reachable during the reported time window. 
 
2. GxP Impact Assessment 
GxP impact is not required at this moment, as the issue was related to infrastructure availability and was resolved without data integrity or compliance impact. 
 
3. Actions Taken 
 
Verified the system status via the Confluence operational update page. 
Confirmed that the system outage aligned with a planned cost?saving activity related to AWS infrastructure. 
Monitored the system startup and validated application availability after restart. 
 
 
4. Root Cause Analysis 
The BIX system was temporarily shut down due to AWS cost?saving measures, where the underlying instance was intentionally stopped as per the defined schedule. 
 
5. Workaround 
As per the startup plan configured in SAP LaMa, the system was automatically started once the scheduled window ended. No manual intervention was required. 
 
6. Final Resolution / Solution 
The system was successfully brought back online via automated SAP LaMa startup procedures. 
All SAP processes are currently running and stable, and the system is fully operational. 
No further action is required at this time.