Control-M: 23_EUQ - Event: JOB NOT OK App: SUSTAIN-IS-CS-QA-Q38 Job: MAXDB-DB-ARCHIVES Folder: 9EUQA23_SUS-DATABASE-CS
1. Detailed Description of the Issue 
The SAPDB ARCHIVELOG backup job for database Q38 was executed using the script DBB_SAPDBBACKUP.sh with the ARC option. During execution, the script reported that no archived logs were found in the configured archive log directory (/sapdb/Q38/saparch) matching the expected pattern (LC_AUTOLOG*). This behavior initially appeared as a potential backup issue. 
 
2. GxP Impact 
Not required at the moment. 
There was no data loss or impact to system integrity. The database and backup process remained compliant and operational. 
 
3. Actions Taken 
 
Reviewed the ARC backup job log generated at 03/29/26 @ 23:00. 
Verified that the script executed successfully without errors. 
Confirmed that the script correctly checked the archive directory and exited gracefully. 
Validated that there were no archived logs generated since the previous successful archive backup. 
 
 
4. Root Cause 
No issue was identified. 
The root cause of the message was non?availability of new archived logs at the time the ARC backup job was triggered. This is an expected and normal behavior when there is minimal or no database transaction activity or when archive logs were already backed up previously. 
 
5. Workaround 
Not applicable. 
The system behaved as designed, and no workaround was required. 
 
6. Solution 
No corrective action required. 
The ARCHIVELOG backup process completed successfully. Monitoring will continue as per standard operational procedures. 
 
Final Status 
? Incident closed – No action required 
ARC backup completed normally; absence of archived logs is expected behavior and does not indicate a failure.