HI Basis Team,TH 3PL has feedback that they facing SAP slowness when doing ZAP_OUTSCAN on all their outbound station.  Pls. help to investigate.
As per the attached screenshots ST03N analysis for T-code ZAP_OUTSCAN shows normal response time. We dont observe any  SAP application or DB performance issues.  
As per the attached email,  Since the issue is reported only for 3PL (external) users, it appears to be network-related. No issue identified from SAP side.