The documents cannot be printed from SAP
1.Detailed description of the Issue: The documents cannot be printed from SAP 
2. Gxp Impact : NA 
3. Actions taken : Mail sent to the user 
4. Root cause: NA 
5. Workaround: user informed the issue is resolved after installing the printer drivers 
6. Solution: issue is resolved after installing the printer drivers  
7. customer feedback: Issue is fixed 
8. Change reference: NA