DATABASE:AWSDLJIRLL005Y.jnj.com        : STATUS: Failed to connect to database instance: Failed to connect: java.sql.SQLRecoverableException: IO Error: Got minu
1. Detailed Description of the Issue: DATABASE:AWSDLJIRLL005Y.jnj.com      : STATUS: Failed to connect to database instance:  
2. GxP Impact: Not Required 
No GxP?relevant impact was identified. 
	• No business?critical or regulated operations were affected during the observation window. 
	• The alert occurred outside of business hours, and the system was not required to be operational at that time. 
 
3. Actions Taken 
	• Attempted to log in to server AWSDLJIRLL005Yfor validation of the listener status. 
	• Login was not possible as the server was found to be stopped from the AWS Console. 
	• Verified the system status via AWS Console and confirmed that the instance was intentionally powered off. 
 
4. Root Cause Analysis 
The alert was triggered due to intentional system unavailability caused by AWS cost optimization activities. 
	• The FXP system was powered off from the AWS Console as part of approved cost optimization measures. 
	• When the instance is stopped, the monitoring tool detects the Oracle listener as Down, resulting in a false positive alert. 
 
5. Workaround 
No immediate workaround required. 
	• Monitoring alerts can be safely disregarded when the system is intentionally powered off according to the approved availability schedule. 
	• This condition does not require corrective action unless the system is expected to be running. 
 
6. Final Resolution and Verification 
	• Investigation confirmed that the alert was triggered at 18:05:27 which is outside business hours. 
	• The system status was consistent with the planned shutdown schedule. 
	• No further action was required, and the incident was closed as expected behavior. 
 
