when I tried to log on SAP PA 2, it gave me this message in tx.sap[System]Name=PA2GuiParm="/M/vispa200.jnj.com/S/3600/G/PUBLIC SNC_PARTNERNAME="p:CN=SAP/SA-I
Connected with user over teams call. 
User was not able to access to the system due to: 
1) Not having SAP GUI 
2) Not activated the SAP Secure login client 
3) After downloading the SAP File from ERP Launchpad it was saving as invalid file format. 
 
So assisted the user in solving all above mentioned things 
Now user confirmed that she is able to access to the system without any issue. 
Attached the mail chain and screenshot as evidence. 
Hence closing this incident