Alert ID: 9728456 - Account: MAR-QBK-100 - Agent: AWSDBISGPL0001.JNJ.COM - Status: UNAVAILABLE
system was under maintenance CHG000011410362:SAP-RUN-ASPAC-MARS-IS-ECC-QA-QBK : OS patching with RISE automation 
 
now system is up and running fine.