Alert ID: 5494345 - Account: SYN-S01-001 - Agent: AWSDBFIRLL0006.JNJ.COM - Status: UNAVAILABLE
1.Detailed description of the Issue : Alert ID: 5494345 - Account: SYN-S01-001 - Agent: AWSDBFIRLL0006.JNJ.COM - Status: UNAVAILABLE 
2. Gxp Impact – Not required at the moment. 
3.Actions Taken: Checked the servers and Login to SAP GUI are accessible or not 
4. Root cause : Planned RHEL upgrade activity going on 
5.Workaround:  Control-M adapter Blackouts set for the next 4 hours to completed the activity handled by Mustapha. 
6. Solution:  N/A.