Users were unable to create production orders in SAP MEDTECH-ERP-PROD-PMD delaying manufacturing process at Juarez, Mexico site
Root cause: 
System errors during lock operation in SAP, specifically related to lock management, caused failures in creating production orders for items XN2809GNS, EH8036H14NS, W175614NS, and 2894G30NS, impacting manufacturing processes at the Juarez, Mexico site.  
 
Resolution steps: 
- SAP team unregistered and re-registered the inbound queues and terminated 3 long-running queued jobs.