Host-Based Situation:   Please see Log tab for full information. Multiple alerts affecting source CI Q14S : DATABASE:AWSBRYIRLL001X.JNJ.COM        : STATUS: Q14
1. Detailed Description of the Issue: 
Multiple alerts were triggered affecting source CI Q14S (Database: AWSBRYIRLL001X.JNJ.COM). The system reported that the archiver process was hung at a specific time/line, resulting in disruption to archive log handling. 
2. GxP Impact:No GxP impact identified at this time. 
3. Actions Taken: 
Performed system and database health checks. 
Identified that the Primary and Standby databases were not in sync. 
4. Root Cause: 
High generation of online redo logs, leading to a backlog and delay in the archiving process, which caused the archiver to hang. 
5. Workaround: 
Verified archive log status. 
Restored and applied missing archive logs to re-establish synchronization. 
6. Resolution / Solution: 
The issue has been resolved. Both Primary and Standby databases are now successfully synchronized, and the archiving process is functioning normally. 
 
Incident was lately assigned to SAP L1 on 2026-05-13 12:45:55 but alert was generated on  2026-05-06 10:50:52