Control-M: 23_EUQ - Event: JOB NOT OK App: EUROPE2-IS-LC-QA-LCE Job: MAXDB-DB-ARCHIVES Folder: 9EUQA23_EU2-DATABASE-LC
Incident Update 
1. Detailed description of the Issue : 
The SAP MaxDB archive backup job was monitored following Control-M execution. During the scheduled archive backup window, the job completed successfully but reported that no archived logs were found in the configured archive directory (/sapdb/LCE/saparch) matching the expected pattern (LC_LOGFILE*). 
 
2. GxP Impact – Not required at the moment. 
No impact observed. There is no data loss and system integrity remains intact. 
 
3. Actions Taken: 
 
Reviewed archive backup job logs for multiple days. 
Validated script execution (DBB_SAPDBBACKUP.sh) completed successfully without errors. 
Verified archive directory path and file pattern configuration. 
Confirmed absence of new archived logs in /sapdb/LAE/saparch during execution window. 
Ensured regular DB backup jobs (DBBK) are completing as scheduled. 
 
 
4. Root cause : 
No issue identified. 
No archived logs were generated during the execution window due to minimal or no database activity, or logs were already backed up in previous runs. 
 
5. Workaround: 
Not required. The system is functioning as expected. 
 
6. Solution: 
Archive backup job executed successfully. 
No archived logs were available at the time of execution, which is expected behavior. 
No data loss or failure observed. 
System is operating normally and remains compliant with backup requirements.