Location-Based Situation:  CRITICAL:  Please see Log tab for full information. Multiple alerts affecting site : 1003 ROUTE 202 NORTH <INC>  
This incident has been generated for the below: 
ABAP Message Server Status RPT~ABAP RedLed.gif RedLed.gif RedLed.gif 3 3 3 Cannot connect to service sapstartsrv 
 
We have checked the sapstartsrv process on the mentioned host. 
It's up & running fine. 
 
[akundu17@AWSDOXNVAL0010 ~]$ ps -ef | grep -i sapstartsrv 
sapadm 3070 1 0 May23 ? 00:02:43 /usr/sap/hostctrl/exe/sapstartsrv pf=/usr/sap/hostctrl/exe/host_profile -D 
smdadm 3762 1 0 May23 ? 00:00:05 /usr/sap/SMD/SMDA98/exe/sapstartsrv pf=/usr/sap/SMD/SYS/profile/SMD_SMDA98_csrpt -D -u smdadm 
rptadm 240651 1 0 May23 ? 00:00:40 /usr/sap/RPT/ASCS40/exe/sapstartsrv pf=/usr/sap/RPT/SYS/profile/RPT_ASCS40_csrpt -D 
akundu17 778754 778483 0 19:44 pts/3 00:00:00 grep --color=auto -i sapstartsrv 
[akundu17@AWSDOXNVAL0010 ~]$ date 
Wed May 27 19:44:46 EDT 2026 
[akundu17@AWSDOXNVAL0010 ~]$ hostname 
AWSDOXNVAL0010