Alert ID: 9660922 - Account: EU2-BAE-050 - Agent: AWSDBIIRLL0001.JNJ.COM - Status: UNAVAILABLE
1. Detailed Description of the Issue - Alert ID: 9660922 - Account: EU2-BAE-050 - Agent: AWSDBIIRLL0001.JNJ.COM - Status: UNAVAILABLE 
2. GXP Impact - No 
3. Actions Taken - Checked system operational schedule and business configuration. 
4. Root Cause - The incident occurred because the BAE system, including its database instance, is intentionally shut down outside of its scheduled availability window. This is a business-driven operating model and not a technical failure 
5- Workaround - NA 
6. Solution - NA 
7. Customer Feedback - NA 
8. Change Reference - NA