SAP ERP USROTC DEV running on server AWSDLCNVAL0007 
Hi @Sharma, Neha [JJCUS NON-J&J], 
 
Logger is up and running fine, please proceed with the release of archives and closure of this inc. 
 
Thanks & Regards, 
Nilesh Raghav 
JJT TS Integrations Platform Team 
Contact:+91-9610447466 
E-mail: nraghav@its.jnj.com 
Please submit all your service requests/Incidents to ServiceNow queues BI-INFORMATICA for Informatica and BI-TALEND for Talend, Please do refer to Service guides, Developer guides, Playbooks, Compliance docs and Self-help articles for Informatica and Talend before placing a request. We support only TS Owned Informatica, BDM, CDC and Talend platforms, any Informatica MDM, dedicated Informatica and Talend platforms not owned by TS is out-of-scope. 
You can reach out to Distribution List DL-ITS-APPS-BI-T1-INFA for Informatica and DL-ITS-TALEND for Talend, please ensure you quote the service request/Incident number in the subject line for faster response. We cannot gaurantee a response for email/IM without a valid service request.  
Feel refer to the operational calendar for planned maintanence windows, upgrades, change freeze windows, etc. 
  
________________________________________ 
From: Sharma, Neha [JJCUS NON-J&J] <NSharm70@ITS.JNJ.com> 
Sent: Wednesday, March 11, 2026 11:20 AM 
To: Raghav, Nilesh [JJCUS NON-J&J] <NRaghav@ITS.JNJ.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Cc: DL-TS-INFA-CDC-Platform <DL-TS-INFA-CDC-Platform@its.jnj.com>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Subject: RE: SAP ERP USROTC DEV running on server AWSDLCNVAL0007 with the component logger is not running @ timestamp 10-Mar-2026 21:00:23 EST  
  
Hello @Raghav, Nilesh [JJCUS NON-J&J], 
  
Logger is up and running. Can you please check from your end. 
  
  
  
  
Neha Sharma  
Basis Managed Services. 
Email : nsharm70@its.jnj.com 
Basis Hotline : +91 9819965863 | +91 8879784132 
Cell No : 7506730607 
  
  
  
From: Raghav, Nilesh [JJCUS NON-J&J] <NRaghav@ITS.JNJ.com>  
Sent: Wednesday, March 11, 2026 11:15 AM 
To: Sharma, Neha [JJCUS NON-J&J] <NSharm70@ITS.JNJ.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Cc: DL-TS-INFA-CDC-Platform <DL-TS-INFA-CDC-Platform@its.jnj.com>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Subject: Re: SAP ERP USROTC DEV running on server AWSDLCNVAL0007 with the component logger is not running @ timestamp 10-Mar-2026 21:00:23 EST 
  
Hi @Sharma, Neha [JJCUS NON-J&J], 
  
The logger went down due to missing archives issue with sequence : 50026 
  
260311 004821 LNX64 3 PWX-36107 ORAD: Log reader requested an alternate log for 
                      THREAD# 1 sequence 50026 and no alternate was available. 
260311 004821 LNX64 3 PWX-36148 ORAD: Read failure occurred processing log file 
                      /oracle/MX2/oraarch/MX2arch1_50026_1172270650.dbf, 
                      sequence 50026. 
260311 004821 LNX64 3 PWX-36140 ORAD Warn: Redo log file 
                      /oracle/MX2/oraarch/MX2arch1_50026_1172270650.dbf: Open 
                      failed with rc=-1 : error no=2 : error text=No such file 
                      or directory. 
  
Kindly restore the missing archives and bring up the logger by warm start. 
  
INC : INC000031874493 
  
Thanks & Regards, 
Nilesh Raghav 
JJT TS Integrations Platform Team 
Contact:+91-9610447466 
E-mail: nraghav@its.jnj.com 
Please submit all your service requests/Incidents to ServiceNow queues BI-INFORMATICA for Informatica and BI-TALEND for Talend, Please do refer to Service guides, Developer guides, Playbooks, Compliance docs and Self-help articles for Informatica and Talend before placing a request. We support only TS Owned Informatica, BDM, CDC and Talend platforms, any Informatica MDM, dedicated Informatica and Talend platforms not owned by TS is out-of-scope. 
You can reach out to Distribution List DL-ITS-APPS-BI-T1-INFA for Informatica and DL-ITS-TALEND for Talend, please ensure you quote the service request/Incident number in the subject line for faster response. We cannot gaurantee a response for email/IM without a valid service request.  
Feel refer to the operational calendar for planned maintanence windows, upgrades, change freeze windows, etc. 
  
________________________________________ 
From: Sharma, Neha [JJCUS NON-J&J] <NSharm70@ITS.JNJ.com> 
Sent: Wednesday, March 11, 2026 9:13 AM 
To: Raghav, Nilesh [JJCUS NON-J&J] <NRaghav@ITS.JNJ.com>; DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Cc: DL-TS-INFA-CDC-Platform <DL-TS-INFA-CDC-Platform@its.jnj.com>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Subject: RE: SAP ERP USROTC DEV running on server AWSDLCNVAL0007 with the component logger is not running @ timestamp 10-Mar-2026 21:00:23 EST  
  
Hello @Raghav, Nilesh [JJCUS NON-J&J], 
  
This is acknowledged. 
  
  
Neha Sharma  
Basis Managed Services. 
Email : nsharm70@its.jnj.com 
Basis Hotline : +91 9819965863 | +91 8879784132 
Cell No : 7506730607 
  
From: Raghav, Nilesh [JJCUS NON-J&J] <NRaghav@ITS.JNJ.com>  
Sent: Wednesday, March 11, 2026 6:50 AM 
To: DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Cc: DL-TS-INFA-CDC-Platform <DL-TS-INFA-CDC-Platform@its.jnj.com>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Subject: Re: SAP ERP USROTC DEV running on server AWSDLCNVAL0007 with the component logger is not running @ timestamp 10-Mar-2026 21:00:23 EST 
  
Hi @DL-JNJNA-TS-BASIS-Support-NA1 
 
We are getting alerts SAP ERP USROTC DEV running on server AWSDLCNVAL0007 with the component logger and listener is not running. Kindly let us know if any activity is going on else bring up logger and listener by warm start. 
  
NOTE : Kindly keep archives on hold. 
  
  
Thanks & Regards, 
Nilesh Raghav 
JJT TS Integrations Platform Team 
Contact:+91-9610447466 
E-mail: nraghav@its.jnj.com 
Please submit all your service requests/Incidents to ServiceNow queues BI-INFORMATICA for Informatica and BI-TALEND for Talend, Please do refer to Service guides, Developer guides, Playbooks, Compliance docs and Self-help articles for Informatica and Talend before placing a request. We support only TS Owned Informatica, BDM, CDC and Talend platforms, any Informatica MDM, dedicated Informatica and Talend platforms not owned by TS is out-of-scope. 
You can reach out to Distribution List DL-ITS-APPS-BI-T1-INFA for Informatica and DL-ITS-TALEND for Talend, please ensure you quote the service request/Incident number in the subject line for faster response. We cannot gaurantee a response for email/IM without a valid service request.  
Feel refer to the operational calendar for planned maintanence windows, upgrades, change freeze windows, etc. 
  
  
  
________________________________________ 
From: TS Data Integration Platform Automations <sa-diq-s@ITSUSRALSP07384.jnj.com> 
Sent: Wednesday, March 11, 2026 6:30 AM 
To: DL-NCSUS-GTS-INFA-EDG@ITS.JNJ.com <DL-NCSUS-GTS-INFA-EDG@ITS.JNJ.com>; DL-TS-INGESTION <DL-TS-INGESTION@its.jnj.com> 
Cc: DL-ITS-APPS-BI-T1-INFA <DL-NCSUS-APPS-BI-T1-INFA@ITS.JNJ.COM> 
Subject: SAP ERP USROTC DEV running on server AWSDLCNVAL0007 with the component logger is not running @ timestamp 10-Mar-2026 21:00:23 EST  
  
JJT TS Integrations Platform Team 
INFORMATICA CDC Monitoring 
SAP ERP USROTC DEV running on server AWSDLCNVAL0007 with the component logger is not running @ timestamp 10-Mar-2026 21:00:23 EST 
PowerExchange ERP:	SAP ERP USROTC DEV 
PWX ERP Server:	AWSDLCNVAL0007 
PWX ERP DB:	MX2 
PWX ERP DL:	DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com 
 
ERP Assignment Group:	SAP L1 
ERP Region:	NA_NON_PROD 
Logger Status:	Logger Not Running 
Listener Status:	Listener Running 
 
 
Report generated at: 10-Mar-2026 21:00:23 EST 
JJT TS Integrations Platform Team 
 
 
  
