Enqueue Processing
Incident Resolution Summary 
1. Issue Description: 
Enqueue processing issue reported. 
2. GxP Impact: 
No GxP impact identified at this time. 
3. Actions Taken: 
Reviewed system locks in SM12, specifically checking for lock entries older than 24 hours that could potentially cause access issues. 
5. Workaround: 
Verified in the system that there are no old lock entries currently present in P01. Evidence has been attached for reference. 
6. Solution: 
No action required from the Basis team. As no old locks were observed or found in the system, the incident is being closed as resolved.