Bad system response time
Detailed Description of the Issue: 
The system experienced poor response times. 
GxP Impact: 
No GxP impact identified at this time. 
Actions Taken: 
System performance was analyzed using transaction ST03. 
It was observed that the overall dialog response time exceeded the threshold briefly. 
Root Cause: 
An alert was triggered due to user HPRALAT executing transaction UPSPL - UPB-PM-CUST-START, which led to high system response times. 
Workaround Implemented: 
The processes were allowed to complete naturally. 
Post completion, the system response time returned to normal. 
Solution & Next Steps: 
The dialog response time is now below the threshold. 
System performance will continue to be monitored. 
Preventive actions will be taken to avoid recurrence of similar issues.