Location-Based Situation:   Please see Log tab for full information. Multiple alerts affecting site : 1003 ROUTE 202 NORTH <INC>  
1. Detailed Description of the Issue: 
Multiple errors were observed in the SAP Gateway trace file (dev_rd) indicating intermittent communication failures between the SAP Gateway and external Java-based systems (e.g., AWSDKXIR and related hosts). 
The errors include network read failures (RC -6) and subsequent session inconsistencies such as "Conversation not found" (RC 728). 
 
2. GxP Impact: 
No GxP impact identified at this time. 
 
3. Actions Taken: 
 
Reviewed SAP Gateway trace file (dev_rd) 
Analyzed error patterns including: 
Connection to partner broken (network layer) 
Conversation not found (session-level errors) 
Duplicate conversation ID warnings 
Gateway service queue failures 
Correlated findings with Gateway alert and system behavior 
 
4. Root Cause: 
The issue is attributed to intermittent network/communication interruptions between the SAP Gateway and external Java/RFC systems. 
These interruptions result in:Unexpected termination of active connections Loss of session context Subsequent "Conversation not found" errors when requests are received for already closed sessions Such behavior is typically caused by:Network glitches Connection resets Timeout events at OS or external system level 
 
5. Workaround: 
No permanent workaround required. 
Retrying failed sessions/RFC calls typically resolves the issue as it is transient in nature. 
 
6. Solution / Final Status: 
 
SAP Gateway service is up and functioning normally 
No Gateway crash or SAP system issue identified 
Errors are transient and external/network-related 
No data inconsistency or system stability issue observed