Order 1269473 is block by user Luis Ramirez (152258310). Please unlock order, is impacting operations
1. Detailed Description of the Issue: Order 1269473 is block by user Luis Ramirez (152258310). Please unlock order, is impacting operations 
2. Gxp Impact – N/A 
3. Actions taken: Checked with the user for the issue. 
4. Root cause: Root cause is unknown, as well as the ticket was assigned to EMEA after 2 days. 
5. Workaround: 
6. Solution: The user confirmed that the issue is resolved.