SAP - Unable to access  SAP System Menu options
1 . Detailed description of the Issue: SAP - Unable to access  SAP System Menu options 
2 . GXP impact : No 
3. Actions taken: Sent Mail to the User to check for availability to connect. 
4. Root cause: the user confirmed in Team (Screenshot attached) that the issue is fixed without any BASIS intervention. 
5. Workaround: NA 
6. Solution: No BASIS Action. 
7. customer feedback : NA 
8. Change reference: NA