Website is not reachable
1 . Detailed description of the Issue: BDB is an on?demand system available from 07:30 CET - 18:00 CET 
2 . GXP impact : No 
3. Actions taken: Confirmed that the ticket was generated outside supported hours 18:34:33. 
4. Root cause: BDB is an on?demand system available from 07:30 CET - 18:00 CET ,  ticket was generated outside supported hours 18:34:33. 
5. Workaround: NA 
6. Solution: Blackout is set. 
7. Not Received : NA 
8. Change reference: NA