DIR is locked: 001-000-07-375-STW2-P001 / BPD / 000 / AE.Document: 001-000-07-375-STW2-P001Document Type: BPDPart: 000Version: AE.Locked by user KROSSEAU.
1.Detailed description of the Issue : DIR is locked: 001-000-07-375-STW2-P001 / BPD / 000 / AE 
2. Gxp Impact – Not required at the moment. 
3.Actions Taken: To address the issue, we checked the system locks for the user SM12. 
4. Root cause :Multiple locks are found for the user , user is not able to open any orders  
5.Workaround: Taken approval from dirk and removed the locks for the user.