Server LoadAverage15 is greater than 5 - awsdljirll006v   
1. Detailed Description of the Issue: 
An alert was triggered indicating that the LoadAverage15 exceeded the defined threshold (>5) on server awsdljirll006v. 
2. GxP Impact: 
No GxP impact identified at this time. 
3. Actions Taken: 
 
Verified server load average at OS level 
Confirmed that the current load average is within acceptable threshold limits 
 
4. Root Cause: 
As per Linux system logs, the high load occurred during peak time, and an Out Of Memory (OOM) condition was observed in /var/log/messages. 
5. Workaround: 
 
Verified that the server is currently accessible and stable 
Confirmed that load average has returned to normal levels 
Identified that the bpbkar process was consuming high CPU/memory during the alert window 
 
6. Solution: 
No permanent fix required at this time, as the issue was transient. Monitoring will continue to ensure system stability.