SAP file is not opening
1.Detailed description of the Issue: SAP file is not opening 
2. Gxp Impact – NA 
3. Actions taken : mail sent to user  
4. Root cause: NA 
5. Workaround: Asked user to install the latest SAP GUI 800. 
6. Solution: User installed the latest SAP Gui version and changing the theme to signature . the file got opened. the issue was resolved. 
7. customer feedback: The issue is resolved after installed new version. 
8. Change reference: NA 
