ABAP System not available
1 . Detailed description of the Issue: BIX is an on?demand system available until 18:00 CET(ONLY ON THURSDAY) . A  ticket was generated   
     at 22:21 CET (SUNDAY), which was outside the defined system availability window  
 2 . GXP impact : No 
 3. Actions taken: Confirmed that the ticket was generated outside supported hours. 
 4. Root cause: The ticket was generated outside the defined operational hours of the BIX 
 5. Workaround: NA 
 6. Solution: NA  
7. customer feedback : NA 
 8. Change reference: NA 
