Users were unable to connect to PANDA-IS-ECC-PRD-EP1 delaying invoice order processing and financial closing activities
Root cause: 
Oracle flashback log saturation affecting SAP Panda access  
 
Resolution steps: 
- Executed recovery steps for SAP Panda EP1: disabled observer and primary/standby sync, restarted database services, toggled flashback OFF/ON, and restarted SAP application