Bad system response time
INC000031941729 
 
Hi Vijay -  
 
Please close the incident as this might be due to the month end activity,  
 
Thanks, 
Sowmya. 
________________________________________ 
From: Siramsetty, Vijay [GTSUS NON-J&J] <VSiramse@ITS.JNJ.com> 
Sent: Sunday, March 29, 2026 3:51 AM 
To: Chittoor, Sampathsowmya [JJCUS] <SChitto1@ITS.JNJ.com>; Athgur, Raghavendra [ETHUS] <RAthgurY@ITS.JNJ.com> 
Cc: DL-JNJNA-TS-BASIS-Support-NA1 <DL-NCSUS-JNJNA-TS-BASIS-Support-NA1@ITS.JNJ.com> 
Subject: EHP - Bad system response time : INC000031941729  
  
Hi @Chittoor, Sampathsowmya [JJCUS] / @Athgur, Raghavendra [ETHUS], 
We have received one incident regarding the HIGH response time incident that we have received for EHP system on 29th March 2026.This alert was generated as there was spike in the response time in the system. 
I have attached the Transactions/Users causing high Dialog response time 
PFB the document with screenshot/s for the reference. 
Please suggest users to improve the selection criteria by giving less duration/load as input while executing this for the next run to have optimal performance of the system. Also please check if there are any possibility for this being executed in background. 
  
Thanks & Regards, 
------------------------- 
Vijay Siramsetty 
J&J BASIS Managed Services | Ltimindtree.ltd 
Cell – 9100527957 
Basis Hotline : +91-9819965863, +91-8879784132 
  
  
