Errors in the SAP system
Hello colleagues, 
 
The problem was resolved, as we understand, by itself in the 2nd half of Friday, 
Customers' complaints on poor service caused by this problem were logged. 
 
Thak you, 
 
Regards, 
 
Julia Parkhomenko 
Customer Service Supervisor, Moscow & Central Russia 
 
J&J Vision Russia 
e-mail: jparkhom@ITS.JNJ.com 
 
 
As user confirmed issue was resolved it self, closing as completed.