GMED-SCM-PROD-P28 application was intermittently unavailable at the Courcelles, Belgium site
Root cause: 
High memory utilization across multiple application servers, leading to SAP application instability and session terminations due to exhaustion of extended memory.  
 
Resolution steps: 
A reboot of the application relieved the high memory condition.  The teams remain engaged along with the SAP vendor to investigate root cause and preventive actions. 
There was a kernel upgrade that occurred via change request, CHG000011404197.  Memory increased throughout the day on May 18th and caused session terminations approximately 10:15AM EDT.  The reboot of the application cleared the high memory condition. 