LISTENER:AWSDPNIRLL0004.JNJ.COM        : STATUS: The current status of the target is Down
1. Detailed Description of the Issue 
Target: LISTENER – AWSDPNIRLL0004.JNJ.COM 
Reported Status: Down 
The monitoring system reported that the Oracle listener on host AWSDPNIRLL0004 was in a Down state, raising an alert for potential database connectivity issues. 
 
2. GxP Impact 
Not required at the moment. 
No GxP?relevant impact was identified as no business?critical operations were affected during the observation window. 
 
3. Actions Taken 
 
Logged into the server AWSDPNIRLL0004 for verification. 
Checked the Oracle listener status using lsnrctl status. 
Verified listener process (tnslsnr) at OS level. 
Confirmed database background processes (PMON, SMON). 
Reviewed listener uptime, endpoints, and service registration. 
 
 
4. Root Cause 
The alert was raised due to system availability changes related to AWS cost optimization activities. 
The FXP system has been powered off intentionally from the AWS Console as part of cost optimization, which can trigger false monitoring alerts indicating listener down status when the instance is stopped. 
There was no actual listener or database failure observed during the verification. 
 
5. Workaround 
 
No immediate workaround required. 
Monitoring alerts can be disregarded when the system is intentionally powered off as per the agreed availability schedule. 
 
 
6. Solution 
As verified during the investigation: 
 
The Oracle listener was up and running when the system was active. 
Listener start time confirmed: 26?MAR?2026 01:33:57 
Listener process was responsive and healthy. 
Database instance was up and operational. 
No configuration or runtime issues detected. 
 
No corrective action required at this time. 
